Terms of Service

By accessing or using the b2roll website and services, you confirm that you are at least 18 years of age (or have the consent of a legal guardian), and that you agree to comply with and be bound by these Terms of Service and our Privacy Policy.

If you do not agree with any part of these terms, you must discontinue use of our services immediately.

You agree to use our services only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the platform.

You must not:

• Attempt to gain unauthorised access to any part of the platform or its related systems
• Use automated tools (bots, scrapers, crawlers) without our written permission
• Submit false, misleading, or fraudulent information at any stage
• Reproduce, duplicate, or resell any part of our services without explicit consent
• Use the platform in any way that could damage, overburden, or impair its performance

To place an order or access certain features you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

• Provide accurate and complete registration information
• Update your details if they change
• Notify us immediately of any suspected unauthorised use
• Not share your account credentials with third parties

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

We make every effort to display product descriptions, images, and pricing accurately. However, errors may occur. We reserve the right to correct any pricing errors before confirming your order.

• Prices are displayed in local currency and include applicable taxes where stated
• Promotional prices apply only for the stated duration
• We reserve the right to limit quantities on any product
• Product availability is subject to stock and may change without notice

Placing an order constitutes an offer to purchase. Your order is accepted and a binding contract is formed only when we send you an order confirmation email.

• We accept major credit/debit cards, mobile banking, and other methods shown at checkout
• Payment is charged at the time of order placement
• You authorise us to charge the payment method provided for the total amount
• All transactions are encrypted and processed by PCI-compliant payment partners

We may cancel or refuse any order at our discretion, in which case any charge will be fully refunded.

Estimated delivery times are provided in good faith and are not guaranteed. Actual delivery may be affected by stock availability, courier delays, or events outside our control.

• Delivery timelines are estimated from the date of dispatch, not order placement
• Risk of loss and title passes to you upon delivery to the shipping address provided
• We are not liable for delays caused by customs, weather, or courier disruptions
• If an order is undeliverable due to an incorrect address provided by you, re-delivery charges may apply

We want you to be completely satisfied. If you are not happy with your purchase, you may return eligible items within 7 days of delivery for a full refund or exchange, subject to the following conditions:

• Item must be unused, in original packaging, and in resalable condition
• Proof of purchase (order number) must be provided
• Items marked as "Final Sale" or "Non-returnable" are excluded
• Defective or damaged items are eligible for replacement or full refund at no extra cost
• Return shipping costs are the responsibility of the customer unless the item is defective

All content on the b2roll platform — including but not limited to text, graphics, logos, images, audio clips, and software — is the property of b2roll or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

To the fullest extent permitted by law, b2roll shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — our services.

Our total liability for any claim related to a specific order shall not exceed the total amount paid for that order.

We may revise these Terms of Service at any time. The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the new terms.

We encourage you to review this page periodically to stay informed of any updates.

If you have questions about these Terms of Service, please reach out to us:

• Email: legal@b2roll.com
• Support: shop.b2roll.com/support
• Response time: within 2 business days